IBM i Support & Maintenance

When a job fails overnight, a batch run slows down or a program throws an error nobody recognises, you need someone who knows IBM i well enough to find the cause. I’ve resolved hundreds of production issues over 30+ years, and when you call, you get me.

Services

How I can help

  • Troubleshooting and incident resolution Tracking down failed jobs, errors, record locks and program faults, then fixing the cause so the same problem doesn’t come back next week.
  • System health checks Reviewing performance, storage, job scheduling and housekeeping so small problems are found before they hold up the business.
  • Performance monitoring Finding the programs, queries and jobs that are slowing your system down, and putting them right.
  • Day-to-day support Help for your IT team and business users when they need it, as a one-off or on a regular basis.

Sound familiar?

  • The person who looked after your IBM i has left or retired, and nobody else knows the system well.

  • Your IT team covers lots of platforms and needs an IBM i specialist to call on.

  • You have a recurring problem that has been worked around for years but never fixed.

How it works

  1. 1

    Get in touch

    Call or send a message describing what’s happening. You'll speak to me directly.

  2. 2

    I look at the system

    Usually remotely. If the job needs a visit, I work on-site anywhere in the UK.

  3. 3

    Fixed and explained

    You get the problem resolved and a clear note of what caused it and what changed.

Common questions

Will I deal with you directly?
Yes. Every call, email and fix is handled by me, from the first conversation to the finished work.
Can support be done remotely?
Most support work is done remotely. When something needs a visit, I work on-site anywhere in the UK.

Need help with your IBM i system?

Tell me what’s happening and I’ll come back to you personally.

07598 919435 Get In Touch